‘ACCESS CONSULTANCY’

By: Daniella Jade Lowe

Access consultants provide professional advice on how to develop inclusive environments in accordance with the Equality Act 2010. They help to reinforce this law.

Wheelchair accessibility and mobility issues are just some of the problems that access consultants look at and try to solve. Businesses are required by the Equality Act 2010 to make reasonable adjustments to allow anyone to use a building or a facility, including those who, to pick just one example use wheelchairs.

A prime example of what access consultants do is Access Rating.

WHAT IS ACCESS RATING?

Access Rating is an idea established by and for the community of disabled people based in the UK.  Inclusion is the concept. Nowadays, there is an app for it too. This app helps access consultants do their job efficiently: it is available for Android and IOS and is called, appropriately, “Access Rating”

This app is the brainchild of Mark Esho, Rich Copson and Jignesh Vaidya. It allows customers and access consultants to critique businesses’ compliance with the access criteria set out in the Equality Act.

Mark Esho and Martyn Sibley recently assessed the disabled community’s opinion of the app during The Daily Sib Show via YouTube: https://www.youtube.com/watch?v=rxtiRAMiSSA

This app shows to business owners and operators that the disabled community can add value to their business: most businesspersons do not see the physically impaired as customers – but they spend money and contribute to the economy just like anyone else. Neglecting wheelchair accessibility is also a good example of bad customer service.

HOW DOES IT WORK?

  • you can submit a review in 30 seconds
  • upvote and downvote reviews
  • over 240,000 venues are included
  • you can suggest new venues to add

BENEFITS OF THIS APP

  • Free to download and use
  • broad scope of wheelchair accessible venues in the UK
  • makes event planning easy
  • accurate
  • plans to make it international

It works as a digital travel directory for the physically challenged. This app also exposes discrimination and promotes inclusion. It revolutionises the way wheelchair users socialise and is extremely useful for access consultants in their research. For more information, feel free to browse the website at https://www.accessrating.com/app/, or email them at info@accessrating.com.

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