By: Daniella Jade Lowe

Wheelchair users in the UK are being overcharged indiscriminately by various taxi firms. According to previous articles printed by the Telegraph and Argus newspaper, this is a situation that has been recurring for over three years. Despite previous campaigns to end this madness, it has relentlessly continued.

As a disabled citizen, I personally have experienced this discrimination first hand. I lived in Bradford for 5 years, and ever since my first year, I’ve been charged from £5-£10, by taxi firms that I’ve used. So far, I’ve travelled with Girlington, Bradford Central and Douglas taxi firms. Girlington taxis charges me £7 each time, Douglas charges me £5 consistently and Bradford Central fluctuates between £5 and £7 depending on if it’s a weekday or weekend. Before receiving my electric wheelchair, I used to spend £14.28 a week on taxis.

On Tuesday, February 25, 2015, I was involved in a Student Union meeting at the University of Bradford and at this meeting; this cab discrimination issue was raised. During this meeting, everyone signed a petition against this display of exploitation. In this petition, everyone signed their name and what taxi firms they use in solidarity against this corruption.

The university’s student union planned a campaign in hopes to effect change against this malarkey. To highlight this issue, we created a presence at an event hosted by Turning Point (a disability group in Bradford) on Friday, 29 May, 2015 from 10:00 at Cottingley Cornerstones Centre, Littlelands, Cottingley, Bingley, West Yorkshire, BD16 1AL. Transport was provided from UBU leaving at 10am from the University of Bradford and returning for 2pm (

The day went really well. I think it was clear that this is a real issue locally and something we can move forward with. There is still a lot of work to be done. The event also included speakers and a couple of presentations on why the law should be different on how taxi fares of several taxi firms are affecting the lives of disabled people. Also, there were workshops on why the law should be different, followed by provided lunch.

For Hackney Carriages (White taxi labelled cabs), there is legislation that all their cars are adapted and can take wheelchairs. There is also a ruling that says prices are fixed and cannot be changed for a wheelchair user.

However, a brilliant initiative was introduced during the meeting called iTaxis which is an app and an innovative solution revolutionising the method they book private hire taxis. It is not a ride sharing service like Uber. It works with licensed private hire operators.

A customer enters their journey details and iTaxis search their records of local private hire operators. They display the fares set by those operators for the journey. The customer can then pick an operator and pay by cash or card.

The address for the company is iTaxi247 Ltd, Town Hall, St George’s St., Hebden Bridge, HX7 7BY. It is registered in England. The Company Reg No is: 8849416. Find private hire vehicles (taxis) in your local area.

For more information about this app, you can download the app from Google Play Store onto your phone.

This is also in compliance with the Equality Act 2010-

Again, if this happens, disabled citizens have been encouraged to report it. There is a lot to be done and we will now be moving forward with further action, but I feel the event represents a positive move forward.

Leave a Reply

About Daniella-Jade Lowe

Hello everyone! Welcome to my page. My name is Daniella Jade Lowe. I am a university graduate with a BA degree focused on History and Politics from the University of Bradford, England. Journalism and Politics are my passion. I have even represented Bermuda at the London 2012 Paralympic Games as a reporter for Bermuda’s Paralympian Jessica Lewis. During the games I also assessed the level of Wheelchair Accessibility at the event. I am an emerging Journalist, Politician and Disability Advocate. My motive behind doing this was to be an advocate for people with disabilities. I have a disability. It does not completely define me; it just enhances me in a way which differentiates and strengthens me. My disability should be viewed as an ability: to see the world in a different way. As a wheelchair user, I have advocated for Wheelchair Accessibility in Bermuda, by writing various articles for numerous publications on the subject. I also have a blog where I also write about various disability related issues. During Middle School and High School, I used a Garaventa StairTrac to navigate the school for classes. In fact, one of the reasons why I pursued further education and started my career in England was due to Wheelchair Accessibility. During College, I became the Disability Officer for the Students’ Union and I advocated for the students with disabilities. On July 27, 2007, I was invited by former Premier of Bermuda Dr. Ewart Brown for a ‘Brown Bag Lunch’ to discuss issues like Wheelchair Accessibility amongst other things. I have also been sporadically involved with WindReach since I was young. This is how I amplify my voice for Wheelchair Accessibility! I am also skilled in Politics, Microsoft Excel, Customer Service, Microsoft Word, and Strategic Planning. Strong media and communication professional with a BA focused in History and Politics from University of Bradford.