Equality means treating everyone the same. But when it comes to disability, “the same” doesn’t always mean fair. People experience the world in different ways, and barriers in our environments can make everyday things harder to access. Equity is about recognising those differences and providing the support, adjustments, and accessibility people need to participate fully. […]
Tag: fairness
Under the Equality Act 2010, customer service providers must treat all individuals equally and fairly, avoiding discrimination, harassment, and victimisation based on protected characteristics. Protected CharacteristicsThe Equality Act identifies nine protected characteristics that cannot be used as a basis for unfair treatment in services: Service providers must ensure that customers are not discriminated against due […]
By: Daniella Jade Lowe What is Disability? Over the years, classifying and defining disability has become quite tedious. There are various examples to describe disability. Disability is seen as a ‘social construct.’ It is the idea that society and its’ institutions have the authority to construct disability around social expectations. In medieval times, disability was […]
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