Under the Equality Act 2010, customer service providers must treat all individuals equally and fairly, avoiding discrimination, harassment, and victimisation based on protected characteristics. Protected CharacteristicsThe Equality Act identifies nine protected characteristics that cannot be used as a basis for unfair treatment in services: Service providers must ensure that customers are not discriminated against due […]
Tag: diversity
The relationship between Disability Pride and healing is complex and multifaceted. While Disability Pride can be a powerful tool for self-acceptance and empowerment, it is essential to balance it with the importance of healing and recovery. What is disability pride?Disability pride is the acceptance and honoring of each person’s uniqueness, viewing it as a natural […]
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